Voice · WhatsApp · Operations
Your calls, WhatsApp and Excel do not talk. We connect them.
A bilingual agent on your real number. Jobs land in the CRM. Inventory matches the warehouse — not a tab in Excel. Live in under 30 days.
Already running
Real phone lines. Real warehouses. Not a slide deck.
- 11production systems we operate
- 3,800+commits shipped in 12 months
- 5,000+automated tests green
- 12+AI agents working overnight
- 4+live voice lines answering customers
- 3business systems inside Claude & ChatGPT
The easy yes
FrontDesk — a bilingual AI receptionist on your real number.
Missed calls become bookings. After hours stop being voicemail. FrontDesk answers in English and Spanish, takes the job, and writes it into your calendar or CRM.
- 24/7 coverage on the number you already publish
- Bilingual EN/ES with the same quality, not a cheap translation
- Hands off to a human, then logs the call
Live in 14 days · $1,500 + $499/mo
Start with FrontDeskWhat we install
Seven solution types. Named after the job they finish.
Not a menu of buzzwords. Each line is something we have already put into production — pick one node, or wire the whole flow.
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01NovAIFlow Automate
Kill the copy-paste between tools.
- A 3PL stops retyping airway bills into Excel
- Invoices match themselves overnight
- Hours come back to the floor
→ Manual work, gone
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02NovAIFlow Connect
CRM, ERP and APIs, in sync.
- A clinic’s intake writes to the chart, not a clipboard
- Stock, orders and invoices share one truth
- No more CSV ping-pong
→ Systems, connected
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03NovAIFlow Agents
Voice and chat agents that take the job.
- HVAC after-hours booking on the real number
- WhatsApp sales that open a CRM deal
- Internal ops that never sleep
→ An agent in production
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04NovAIFlow Insight
Live boards instead of Friday reports.
- A wholesaler sees fill-rate before the truck leaves
- KPIs refresh themselves
- Exceptions, not dashboards for show
→ Decisions, in real time
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05NovAIFlow Optimize
Find the bottleneck. Measure the fix.
- Shop-floor jobs stop waiting on quotes
- Dispatch gets a real queue
- Efficiency you can show a lender
→ Efficiency, measured
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06NovAIFlow Transform
A 1–2 week Discovery with a number on it.
- Map the three processes that leak money
- Roadmap you keep even if you do not build with us
- Paid, credited to the project
→ A roadmap to AI
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07NovAIFlow Build
Industry software when the shelf is empty.
- Compliance engines, permit tools, shop kiosks
- Control tower for cargo and 3PL
- Yours to operate, not a rented maze
→ Built for you
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Not sure which node is first?
Most real problems cross three of these. That is the point of the flow.
Book a Discovery
By sector
Same stack. Different job on Monday morning.
We sell the mix that matches the floor — not a generic “AI transformation.”
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Logistics / 3PL / air cargo
Control tower, voice on the 800 number, WhatsApp to the warehouse, inventory that matches the truck.
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Healthcare / clinics / aesthetics
FrontDesk, bilingual intake, reminders, CRM that the chair-side team actually uses.
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Trades / millwork / shop floor
Kiosk for jobs, quoting without the office bottleneck, voice for the van, status the customer can see.
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Wholesale / distribution
Inventory, order capture on WhatsApp, invoicing, the fill-rate board before the dock closes.
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Professional services
FrontDesk, pipeline, document automation — insurance, legal-adjacent, compliance shops tired of spreadsheets.
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Field service / fleet ops
Tickets, dispatch, bilingual comms, billing that does not wait for Friday. The unglamorous work we already run.
In production
Outcomes first. Names under NDA.
Flows we designed, built and still operate — logistics, clinics, compliance and SaaS.
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FIELD OPS · OVERNIGHT
99.4% of legacy invoices reconciled without a clerk
A field-service operation with 3,000+ devices: 12+ agents triage tickets, dispatch techs and talk to customers on WhatsApp, Telegram, voice and email — 24/7.
23,000+ invoices · agents on the night shift
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VOICE · REAL NUMBERS
The phone is answered in EN and ES at 2 a.m.
Voice agents on live business lines for logistics, HVAC and clinics — bilingual, routed into the PBX, with a human handoff and a written follow-up.
4+ live lines · 24/7 · zero reported downtime on carrier move
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SYSTEMS · INSIDE THE ASSISTANT
Tickets and invoices, inside Claude and ChatGPT
Production connectors with OAuth so the team queries tickets, devices, invoices and CRM as safe tools — 36 on one platform — in the assistants they already open.
3 production connectors · audited
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COMPLIANCE · 30 DAYS
570 carriers off spreadsheets
Miami trucking-compliance shop: multi-tenant deadlines, auto-filled DOT/FMCSA forms, 48,000 historical documents migrated.
Live in under 30 days
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AIR CARGO · END TO END
Flight to invoice, without the homegrown maze
Miami air-cargo operator: booking, warehouse, delivery and invoicing in one platform, with a live public demo.
1,800+ automated tests green in CI
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REPORTS · AT SCALE
A personalized insight report for every participant
Behavioral-assessment SaaS on AWS — an orchestrated pipeline renders multi-section reports instead of a staffer in Word.
18 model calls per report, on rails
How we sell it
Land small. Expand with proof. Anchor so it does not rot.
Same team from the first map to the night it goes live. Most builds are in production in under 30 days.
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01 · LAND
Discovery
1–2 weeks, paid, yours to keep. Systems map, three leaks, a number. Credited if we build.
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02 · EXPAND
Project — 30 days
One agent, one integration, or the industry build. In production, not a pilot that dies in a folder.
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03 · ANCHOR
We operate it
Retainer: Care, Grow or Partner. The flow improves every month instead of rotting after handover.
Discovery
Tell us the process that is burning hours.
A paid Discovery maps the leak and puts a number on the fix. If we build, it is credited. If not, you still keep the map.